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2. Promote diversity and wellbeing

This series of videos depicts a hypothetical orientation meeting between a term supervisor and JMO in a rural hospital. The videos demonstrate a  elements from principles 1 and 2. 

Charter elements featured

1. Demonstrate respect

#1   be friendly and interested in others

#2   interact politely and acknowledge others' effort and contribution

#4   remain composed when frustrated or stressed

2. Promote diversity and wellbeing

#5   show concern for others

 

Background

The JMO's circumstances present challenges for both parties. The JMO has been seconded from his parent hospital in a metropolitan setting to the rural hospital, half way into the term, to fill an urgent vacancy. Unbeknown to the supervisor, the JMO has several specific concerns. Firstly, he has discovered that he has been rostered as the after hours medical officer on day two of his secondment, which causes him anxiety. Secondly, he is disappointed that he was notified of the secondment on the day he returned to work after his honeymoon. Thirdly, he is disgruntled that he was uprooted from a surgical term in his parent hospital to work with the geriatrics team, as he aspires to enter surgical training.

Scenes 1a and 1b show two contrasting versions of the introductory part of the meeting.

Scene 1a video click here (with permission HETI)

At a basic level, the conversation starts well. The room is well set up with supervisor and JMO sitting comfortably and facing each other. The table will be useful in this meeting if the two wish to go through documents, however some people might prefer two chairs, alone. Both parties are polite although somewhat reserved. The supervisor introduces himself as the director of training, thanks the JMO for coming, explains the purpose of the meeting and signposts what will be covered. These are effective in the early part of supervision conversations. While he preempts the JMO's surprise at being seconded mid-term "This must have been a little bit of a shock for you", he does not explore this further or seek to provide any further background on himself or find out about the JMO, as an individual (he may plan to do so later in the discussion).

Scene 1b video (with permission HETI)

The supervisor is outwardly more friendly. After signposting the conversation, he provides some background on himself and the invites the JMO to do the same. This leads to the JMO revealing his first concern (being away from his new spouse). In this regard the JMO is open and forthcoming without overt anger. With the advantage of this knowledge, the supervisor can and does express empathy, by acknowledging the JMO's commitment, apologising for the disruption to his life and thanking him. This demonstrates concern for the JMO as an individual.